Subject: BLX: LTK1212103331699X Return Shipping
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, vikas Adhikari <[email-masked]>, prakash tiwari <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ankit Tandon <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, venkat <[email-masked]>
Date: Mon, 3 Dec 2012 19:31:11 +0530 (IST)

Make sure when customer ask for Return shipping, you tell him admin fee + ($15 or GBP 15 per shipment ) 

Following email was sent to customer who wanted to return three shipments and he was asked to pay only USD 35. 

Hi Mr Goh, 

Welcome to Borderlinx. 

You can get the item shipped to a local US address of your friend or relative. In this case you are charged with amount of USD 35 ($20 for admin fee+ $15 for local shipping). 

Please make a payment of USD35 to [email-masked] . 

Once you have completed either of these transactions please confirm back to us: 
1. The transaction ID for the payment via Pay-Pal 
2. The goods which you wish to return including the tracking number 
3. The address which you would like to return the goods to (if appropriate) 

Best Regards, 

Rajeev Kandpal 
Borderlinx Support 

-- 
Regards , 
a kh ! L