Subject: Reminder: LTK1212102483788X
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, vikas Adhikari <[email-masked]>, prakash tiwari <[email-masked]>, Subhash Kumar <[email-masked]>, rajeev kandpal <[email-masked]>, Ankit Tandon <[email-masked]>, Ashok Katoch <[email-masked]>, Tushar Raina <[email-masked]>, venkat <[email-masked]>
Date: Thu, 29 Nov 2012 16:44:42 +0530 (IST)

When escalating tickets to BX Level 3. Make sure to check status of ticket is 'Pending Internal'. 
Else, Katerina will not review it. 

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Regards , 
a kh ! L