Subject: Colocation America : Good chat-2
From: Akhil P Walia <[email-masked]>
To: Krishna Tiwari <[email-masked]>, Anshul Pannu <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Samir Kumar <[email-masked]>, Ankit Abrol <[email-masked]>, Rajeev kandpal <[email-masked]>, Surya Jain <[email-masked]>, Ravish <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 5 Nov 2012 19:43:54 +0530 (IST)

Good chat 

-----Original Message----- 
From: [email-masked] 
Sent: Monday, November 5, 2012 8:06am 
To: [email-masked] 
Subject: Colocation America Inc. chat transcript for Daniel 

	

Chat Transcript 
	Time of chat: 	11/4/2012 8:24:00 PM 
	Length of chat: 	00:12:20 
	Your name: 	Daniel 
	Chatted with: 	Rachel 
		
	8:24 PM 	Notice: 	Visitor information: 203.215.117.126 
	8:24 PM 	Notice: 	Referred by search engine: Google 
	8:24 PM 	Notice: 	Browser: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4 
	8:24 PM 	Notice: 	Chat for site: Colocation America Inc. 
	8:24 PM 	Notice: 	Daniel opened session with Rachel. 
	8:24 PM 	Notice: 	chat_id: 17218371 
	8:24 PM 	Notice: 	Referred By: http://www.google.com.ph/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&ved=0CE0QFjAC&url=http%3A%2F%2Fwww.colocationamerica.com%2Fdedicated-servers%2Ffedora-dedicated-server.htm&ei=3h2XUIKtCcvjmAWAsYCICw&usg=AFQjCNHgfn9SKMFAhoO5w1ly1G8tqJXCxw 
	8:24 PM 	Notice: 	room id: 29d23c04-e91c-4c14-9d98-9236231fb28c 
	8:24 PM 	Notice: 	visitorlanguage: en 
	8:24 PM 	Notice: 	newtoday: yes 
	8:24 PM 	Notice: 	returning: yes 
	8:24 PM 	Notice: 	vt: 2 
	8:24 PM 	Notice: 	qs: 
	8:24 PM 	Notice: 	ti: 1352082216359 
	8:24 PM 	Notice: 	tz: -480 
	8:24 PM 	Notice: 	an: Netscape 
	8:24 PM 	Notice: 	co: true 
	8:24 PM 	Notice: 	la: en-US 
	8:24 PM 	Notice: 	pl: Win32 
	8:24 PM 	Notice: 	pal: 32 
	8:24 PM 	Notice: 	sw: 1366x768 
	8:24 PM 	Notice: 	je: true 
	8:24 PM 	Notice: 	Name:: Daniel 
	8:24 PM 	Notice: 	Language:: en 
	8:24 PM 	Rachel: 	Hello, Daniel . Can I help you with anything today? 
	8:24 PM 	Daniel: 	Hi again Maam 
	8:25 PM 	Daniel: 	what is the different if we cancel, can we get all the money? 
	8:26 PM 	Daniel: 	and the money back guarantee from the other sites? 
	8:26 PM 	Rachel: 	No we do not issue refunds for prepaid services. If you wish to cancel your server you will need to do so Fourteen (14) days before your next billing cycle. 
	8:28 PM 	Daniel: 	if we avail your service, we will immediately pay right? 
	8:28 PM 	Daniel: 	sorry, this is our first time. 
	8:29 PM 	Rachel: 	Yes the payment is upfront , Our billing cycle starts on the 1st. We will mail / fax / email the invoice on the 20th, your card will be run on the 1st day of the month of service. 
	8:31 PM 	Daniel: 	so if we cancel not greater than 14days, are we getting the all money? 
	8:31 PM 	Rachel: 	No we do not issue refunds for prepaid services. 
	8:31 PM 	Rachel: 	However next payment will be stopped. 
	8:33 PM 	Daniel: 	ouch... ok, thanks maam :) 
	8:33 PM 	Rachel: 	Is there any thing else I may assist you? 
	8:35 PM 	Rachel: 	Are we still connected? 
	8:35 PM 	Notice: 	Visitor Exited Chat 

This transcript was delivered to you courtesy of Velaro, Inc. 

-- 
Regards , 
a kh ! L