Subject: AWB # 7821407145 (LTK1212106247000X)
From: "E. Ganin" <[email-masked]>
To: Pankaj Joshi <[email-masked]>
Cc: Akhil P Walia <[email-masked]>, subir <[email-masked]>
Date: Mon, 3 Jun 2013 14:47:31 +0530 (IST)

Hello, 

Any updates with regards to claims, please contact [email-masked] as indicated in the process. 

Neil is NOT handling claims. 

Regards, 
Katerina 

From: Claims [mailto:[email-masked]] 
Sent: 03 June 2013 10:07 
To: Neil Stokes (DHL US) 
Cc: Katerina Mousia 
Subject: RE: AWB # 7821407145 (LTK1212106247000X) 

Reference number: LTK1212106247000X Please use this ticket number in any correspondence with us. 

Dear Neil, 
Welcome to Borderlinx. 
Please find attached the note received from DHL pertaining to settlement amount for claim filed under subject shipment. However, we are yet to receive the settlement check (# 4100003476). Could you please investigate and expedite the process? 
Best Regards, 
Pankaj 

Borderlinx Support 
Please use this link to rate the response you received in this email: https://www.surveymonkey.com/s/9Q3CS6S?LPticket=LTK1212106247000X 

with regards, 
Ganin