Subject: Re: Reason for others
From: "Surya Prakash. Tiwari" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 1 Jun 2013 14:54:19 +0530 (IST)

Multiple issues (cash survey /cash offer/payment )in same chats- what survey need to be filled. 

One more topic should be added- Unqualified chats (For disconnection) 

Fields should be optional. 
Paid Emails * 
Payments (Checks) * 
Referrals 

Other * - Should be removed -Option 

What option to select to Tax form query. 

Wrong survey 

LTK12182013651117X 

LTK12182013712878X 

LTK12182013715956X 

LTK12182013718699X 

LTK12182013720305X crediti n g issue > Grocery cou pon 

LTK12182013725904X 

LTK12182013779858X Spin and win not working > Cash Survey > Spin and win not working 

LTK12182013824109X 
Spin and win not working > Cash Survey > Spin and win not working 

LTK12182014079850X - Tool bar > cash search 

LTK12182013788072X - Check reissue 

LTK12182013824109X 

LTK12182014143352X - Payment 

LTK12182014162996X - Payment general issue 

LTK12182014381671X - Crediting issue 

LTK12182014510243X - Payment general issue 

LTK12182014514767X - Cred itin g issue 

LTK12182014607087X - Paid emails > Non UsS 

LTK12182014627631X - Payment general 

LTK12182014687851X - Tool bar 

LTK12182014694373X - Account status > A ctive 

Regards 
Surya 

----- Original Message ----- 
From: "Shobin M Gopi" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Cc: "E. Ganin Singh" <[email-masked]>, "Akhil P. Walia" <[email-masked]>, "Jitendra Kumar Mahato" <[email-masked]>, "Sona Kala Chakma" <[email-masked]>, "Devendra Madan" <[email-masked]>, "Deepak Kumar" <[email-masked]>, "Vijay K. Sahani" <[email-masked]>, "Binod Joshi" <[email-masked]>, "Jasmeet S. Rai" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Khargeswar Solowan" <[email-masked]>, "romesh singh" <[email-masked]>, "M ramananda" <[email-masked]> 
Sent: Friday, May 31, 2013 5:35:29 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Reason for others 

As per my Observation, SECOND point of Devendra do exists with us as Cash Survey > spin and win not working. 
So not required . 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Jitendra Kumar Mahato" <[email-masked]>, "Shobin M Gopi" <[email-masked]>, "Sona Kala Chakma" <[email-masked]>, "Devendra Madan" <[email-masked]>, "Deepak Kumar" <[email-masked]>, "Vijay K. Sahani" <[email-masked]>, "Binod Joshi" <[email-masked]>, "Jasmeet S. Rai" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Khargeswar Solowan" <[email-masked]>, "romesh singh" <[email-masked]>, "M ramananda" <[email-masked]> 
Cc: "E. Ganin Singh" <[email-masked]>, "Akhil P. Walia" <[email-masked]> 
Sent: Friday, May 31, 2013 5:13:29 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Reason for others 

Hello Team, 

The Exit Survey procedure has been changed following the observation that many of you are selecting ' Others' on many of your chats. 

You should always select Appropriate Category while filling the exit survey as this is important for the client to pull analytic reports for the account. 

To make the list more comprehensive and cover all the categories, please send me the category options that are missing in the current list. 

Everyone must come up with what ever you think should be added. 

I will have them all added to the list to ensure we have all relevant categories. 

Thank you Devendra for the list you emailed. 

Rgds Subir 

----- Original Message ----- 
From: "Devendra Madan" <[email-masked]> 
To: "subir" <[email-masked]> 
Sent: Friday, May 31, 2013 3:39:43 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Reason for others 

1-Some time member is new for our site he is curious to know about the site in that case please provide (New Member). 
2-Some time member is asking he is not able to do spin and win in that case please provide (spin and win error). 
3-Some time member comes with us that he is not able to make a account with us in that case please provide(registration error) 
4-Some time member comes on chat and he was disconnected in that case please provide (unqualified chat).