Subject: Error LTK12182015169945X
From: M ramananda <[email-masked]>
To: "Vijay K. Sahani" <[email-masked]>, "Jasmeet S. Rai" <[email-masked]>, Binod Joshi <[email-masked]>, Romesh Singh <[email-masked]>, Khargeswar Solowan <[email-masked]>, Jitendra Kumar Mahato <[email-masked]>, "amar kumar. chaudhary" <[email-masked]>, Devendra Madan <[email-masked]>, Sona Kala Chakma <[email-masked]>, suraj <[email-masked]>, Shobin M Gopi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Thu, 30 May 2013 19:27:09 +0530 (IST)

Hi Vijay , 

See below chat: 

This does not require to escalated, even if the member said he has send us the W9 form it doesn't mean we will not need it in future. Every member are require to send us W9 form whenever they are requested at the Check Request Page whether he has send it before or not. 

An d the way y o u end the chat is not n ice at al l. D id you notice that ? 

	

	

info: Your Issue ID for this chat is LTK12182015169945X 	

	

Victor: Welcome to our live chat service. Please make sure you have added the email address [email-masked] to your email address book and safe list while I read your query/question 	

	

Victor: Hi, 	

	

shaun: hi 	

	

Victor: We always try to maintain transparency in our dealings and our effort always is to initially try to provide a solution at our end. However, in this case a resolution at my end is not possible, and I will need to escalate the case to our Resolution Center. Please add the email address: [email-masked] to your email safe list to ensure you receive their response. 	

	

shaun: ok how do i do this? 	

	

Victor: Please wait 24-48 hours to receive our resolution center reply on this 	

	

Victor: They will assist you further 	

	

shaun: ok i guess i will check my regular and spam mail for the next two days... 	

	

Victor: submited 	

	

shaun: thank you vic 	

	

Victor: Ignore last response. 	

	

Victor: You are welcome 	

	

shaun: ? 	

	

Victor: Thank you for chatting with me. We welcome your feedback: please make sure the email address [email-masked] is in your safe list, then click here to complete our Exit Survey 

Tha nks & Reg ards, 
MRSingh