Subject: Re: BLX: Mid East Countries Price Change for Shipping
From: Subir Chakma <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Vivian Guo <[email-masked]>, Jane Chow <[email-masked]>, Rajiv Prabhakar <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <s
Date: Thu, 30 May 2013 17:35:04 +0530 (IST)

Dear All, 

Earlier today there has been an increase on the shipping rates for Middle East customers. We were having complaints from customers for increasing the rates without any notification. 

As a result, we have decided to reduce the shipping rates and notify the customers. 

The following message is displayed on the Checkout Page for ME customers. 

IMPORTANT NOTICE 

A small price increase of 2USD on the lowest weight tier will be applied to your shipping costs Friday 7th of June . The increase is necessary to allow us to continue to improve the service we provide to you. 

The shipping costs have accidentally been increased today (Thursday 30 th of May). This was due to a technical error and is being resolved now. You should have your usual shipping rates back in 2hours. 

We do apologise for any inconvenience caused. 

The Borderlinx team 

As stated above the rates will be increased on Friday 7th of June . 

Any questions, please let us know. 

Regards, 

Katerina 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Sent: Thursday, May 30, 2013 5:13:20 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: BLX: Mid East Countries Price Change for Shipping 

FYI 

Client is going to withdraw the below tariff increase to middle east as the customers were not informed in advance. They will notify the customer most likely by today and will re-apply the tariff increase after a week or so. 

Final update will be sent later. 

Rgds Subir 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 

Hello Team, 

The revised rate has been implemented from today only EST. Please inform the customer accordingly. 

Rgds Subir 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
Subject: BLX: Mid East Countries Price Change for Shipping 

Hi All, 

Please be aware that shipping prices for Mid Eastern countries has been increased by USD 2. 

Meaning: Previously, the first half Kilo to following countries was $9.20 USD. Now it will be $11.20 USD. 

saudi arabi, bahrain, kuwait, oman, uae, qatar, egypt and turkey. 

Online calculator will be updated accordingly. 

Any confusion, please clarify. 

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