Subject: Re: LTK121430509705X - VAT registration
From: Akhil P Walia <[email-masked]>
To: Pankaj Joshi <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Wed, 29 May 2013 06:45:29 +0530 (IST)

Firstly, he has placed a concierge order. So he is not the ultimate customer for merchant. 
Borderlinx has used their own card to place the order. So all applicable local VAT or other taxes are paid by us to merchant. 
Merchant invoice will not have customer in billing information. 
There is no way customer can claim for this purchase as it is a local UK purchase and required by the law. 

As far claiming VAT on shipment release is concerned. Customer gets an option to add his VAT number in Borderlinx account under "My personal details". 
Once he pays for shipment release. Borderlinx will give him invoice with VAT number on it. He can approach relevant authorities in his country to reclaim the VAT. Borderlinx has no role to play in this. 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "Pankaj Joshi" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]>, "Subir Chakma" <[email-masked]> 
Sent: Tuesday, May 28, 2013 4:55:20 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK121430509705X - VAT registration 

Hi Subir/ Akhil, 

Could you please take a look at this ticket and advise? Thanks