Subject: Re: LTK12143014358X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Fri, 24 May 2013 03:03:43 +0530 (IST)

Where is the reply to this email? 

And secondly, you sent this email to Neil instead of customer. 

And all original email thread between customer and Borderlinx is there.This is height of stupidity. 

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----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Parag Chaturvedi" <[email-masked]> 
Cc: "Subir Bikas Chakma" <[email-masked]> 
Sent: Thursday, May 23, 2013 12:20:43 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK12143014358X 

Despite my clear instructions in note to check customs clearance status, you sent a blind email to customer asking him if shipment is delivered. 
Did you check on DHL site, the item is pending clearance as of May 22? 

These things cannot be taught, its common sense that you need to use. 

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