Subject: LTK121430156264X
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Vivian Guo <[email-masked]>, Jane Chow <[email-masked]>, Rajiv Pra
Date: Thu, 23 May 2013 00:32:53 +0530 (IST)

Hello, 

Please see below feedback for the email below 

· Can we please ensure that agents to dot use abbreviations when emailing customers. If used then a full explanation of what RTO stands for needs to be included. 

· Also, the text needs to be the same size throughout the email. 

Thank you. 

Regards, 

Katerina 

	

Subject: 	

RE: 0751-3388 (LTK121430156264X) 

	

Reference number: LTK121430156264X Please use this ticket number in any correspondence with us. 

Dear Dreseif, 

Welcome to Borderlinx. 

Please be advised that we can only RTO the shipment 7984467175. It is not possible for us to get it deliver to the different country. So please let me know how you will proceed. 

Please do not hesitate to contact with us if you have any future inquiry via email or chat support 

Best Regards, 

Parag 

Katerina Mousia 

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