Subject: LTK12143014358X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Thu, 23 May 2013 00:20:43 +0530 (IST)

Despite my clear instructions in note to check customs clearance status, you sent a blind email to customer asking him if shipment is delivered. 
Did you check on DHL site, the item is pending clearance as of May 22? 

These things cannot be taught, its common sense that you need to use. 

ä ✌ h ↑ L