Subject: Re: LTK12143082697X
From: Akhil P Walia <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Mon, 13 May 2013 03:22:20 +0530 (IST)

Resolved on chat on LTK121430205031X 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "Ibrahim Usmani" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]> 
Sent: Sunday, May 12, 2013 6:35:44 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK12143082697X 

Dear Sir, 

Promo Code Issue: 
Cx had a chat with Shiv regarding the repacking of a shipment which was shoes which he first promised to escalate to HUB to repack. Then he sent a mail apology mail to cx saying the shoes cannot be repacked however by that time the promo code had expired. Cx says that had she been advised correctly she wouldn't have missed the offer and wants an explanation on this or a special arrangement to make up this situation. Escalated to L2. 

Regards, 

ابراهيم العثماني 
متخصص اللغة العربية