Subject: Re: BLX: Safetylinx for Citi Singapore
From: Subir Chakma <[email-masked]>
To: Akhil P Walia <[email-masked]>
Cc: Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Karla Cabarse <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Pankaj Joshi <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Jack Su <[email-masked]>, Avnish Kum
Date: Wed, 8 May 2013 15:19:23 +0530 (IST)

Hello team, 

We have realised that there is not information about Safetylinx in FAQ Singapore. In addition, please note that the CS system is not applying the insurance neither giving the option to the customers to choose it. 

IT is working on it so we expect to get it solved by the end of the day. Sorry for the inconvenience. 

Regarding your queries: 

1. Safetylinx will be available as well for any item whose is value is less than USD 200. The cost will be the same one we apply to other countries: 

“The protection premium you pay is 1.75% of the combined value of the goods and shipping charges, with a minimum of $10 if shipping from the US and £10 if shipping from the UK.” 

2. Safetylinx will not depend on the card used by the customers to place the order with the seller. No need to use Citibank card with the seller. 

Rgds Subir 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
Subject: BLX: Safetylinx for Citi Singapore 

Hi All, 

Please be aware AXA insurance no more exists for Citi SG customers. 

Citi SG customers will get free Safetylinx insurance automatically for any shipment over 200 USD or equivalent. (other regions get it at $250 or more) 

However, will customers from SG get option to choose Safetlinx while releasing goods below 200 USD price, that is something yet to be confirmed. 

ä ✌ h ↑ L