Subject: Re: Payment issues
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>
Cc: Jack Su <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>
Date: Fri, 3 May 2013 17:55:43 +0530 (IST)

Correction -- 

- the payment issues should be sent directly to the Finance admin queue. Mel is already dealing with this practically so it is easier then to delegate this to Ljubica and Julia. I will however, have a work shop now with both of them so they can jump in when needed. 

Regards 
Nebo 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Jack Su" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, "Pankaj Joshi" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "Seraj Ahmad" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Abegail Ortega" <[email-masked]>, "Nyle Remo" <[email-masked]>, "Jorge Kho" <[email-masked]>, "Parag Chaturvedi" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Akhil P Walia" <[email-masked]> 
Sent: Friday, May 3, 2013 4:44:38 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Payment issues 

Hello Team, 

Please see below note from IT team/Nebo. All issues wherein customer is having payment problem while releasing the goods, or placing concierge and issue require escalation for further troubleshooting, it must be send to Level 3 instead of IT. 

-------------- 
Please inform the team to send all the tickets regarding payment issues to 'Level 3 - escalations'. 

Thanks! 

-- 
Nebojsa Pribojan