Subject: Payment issues
From: Subir Chakma <[email-masked]>
To: Jack Su <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subir Chakma <[email-masked]>, Subhash Kumar <[email-masked]>, Akhil P Wal
Date: Fri, 3 May 2013 16:44:38 +0530 (IST)

Hello Team, 

Please see below note from IT team/Nebo. All issues wherein customer is having payment problem while releasing the goods, or placing concierge and issue require escalation for further troubleshooting, it must be send to Level 3 instead of IT. 

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Please inform the team to send all the tickets regarding payment issues to 'Level 3 - escalations'. 

Thanks! 

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Nebojsa Pribojan