Subject: Re: LTK12143030225X
From: Akhil P Walia <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Subhash Kumar <[email-masked]>
Date: Wed, 1 May 2013 00:02:23 +0530 (IST)

You are not new in Borderlinx. 

If there is no update, then you should escalate the case to "Concierge-EN" skill. 

moreover, your ticket does not have any escalation history. Ticket not linked with main ticket, 

Which concierge order is being refereed to here? 

You should summarize the issue before escalating. 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "Ibrahim Usmani" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Sent: Tuesday, April 30, 2013 8:11:57 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK12143030225X 

Dear Sir, 

The cx corceirge order has been placed on 18th April however there has been no update on this. I request you to please check with Katerina. 

Regards, 

ابراهيم العثماني 
متخصص اللغة العربية