Subject: Re: New Process - Yomdel
From: Akhil P Walia <[email-masked]>
To: "E. Ganin" <[email-masked]>
Cc: subir <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>
Date: Mon, 29 Apr 2013 22:43:56 +0530 (IST)

Still use KB please. Don't send documents. 

ä ✌ h ↑ L 

----- Original Message ----- 
From: "E. Ganin" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "subir" <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]> 
Sent: Monday, April 29, 2013 10:38:43 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: New Process - Yomdel 

I had updated the documents in the Zip attachment. 

with regards, 
Ganin 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "E. Ganin" <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]> 
Cc: "subir" <[email-masked]> 
Sent: Monday, April 29, 2013 6:33:20 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: RE: New Process - Yomdel 

Use KB only. Zip attachment is outdated. 
From: E. Ganin 
Sent: Mon, 29/04/2013 03:51 PM 
To: Amar Kumar. Chaudhary 
CC: Akhil P Walia; subir 
Subject: New Process - Yomdel 

Hi Amar, 

Please find attached training material for Yomdel. 

Yomdel is our white label partner from UK. They outsource their live chat clients to LSM and our agents will work on behalf of Yomdel under a non-disclosure agreement. 

Currently, we provide support to 3 of their clients: 

www.NomadsClothing.com 
www.Yomdel.com 
www.YAFGroup.com 

Training material for each of the above processes is attached and we also have extensive knowledge base accessible at http://cherryinternal.com/support/index.php?action=kb&category=55 

with regards, 
Ganin