Subject: RE: New Process - Yomdel
From: Akhil P Walia <[email-masked]>
To: "E. Ganin" <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>
Cc: subir <[email-masked]>
Date: Mon, 29 Apr 2013 18:33:20 +0530

Use KB only. Zip attachment is outdated.
From: E. Ganin
Sent: Mon, 29/04/2013 03:51 PM
To: Amar Kumar. Chaudhary
CC: Akhil P Walia; subir
Subject: New Process - Yomdel

Hi Amar,

Please find attached training material for Yomdel.

Yomdel is our white label partner from UK. They outsource their live chat clients to LSM and our agents will work on behalf of Yomdel under a non-disclosure agreement.

Currently, we provide support to 3 of their clients:

www.NomadsClothing.com
www.Yomdel.com
www.YAFGroup.com

Training material for each of the above processes is attached and we also have extensive knowledge base accessible at http://cherryinternal.com/support/index.php?action=kb&category=55

with regards,
Ganin