Subject: Re: Good day!
From: Subir Chakma <[email-masked]>
To: Karla Cabarse <[email-masked]>
Date: Sat, 27 Apr 2013 08:44:14 +0530 (IST)

Shipment will not be cleared by customs. We must comply with customs requirement. Now either we can request shipment to be returned back to origin (borderlinx) if cx want, or we may check option to take out problem items and clear rest of the shipment if both parties-customs and customer agree. 

Rgds Subir 

----- Original Message ----- 
From: "Karla Cabarse" <[email-masked]> 
To: "subir" <[email-masked]> 
Sent: Friday, April 26, 2013 11:42:10 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Good day! 

Hello Sir, 
As per your last email to cs sir DHL confirmed that the MSDS is required since the contents are liquid and the product is scented oil refill lavender. Cs needs to contact the particular merchant to procure an MSDS sheet so we can clear the shipment. However cs contacted the manufacturer and they are unable to provide any MSDS sheet for the product since the product has a warning label compliance to the current laws and regulations, please advise sir as to what would be the best action for his shipment to be released. 
Shipment AWB 7996280541 
Suite #: 0750-0806 

Thanks :)