Subject: Re: Nomads chat(Wholesale)
From: "E. Ganin" <[email-masked]>
To: krishna tiwari <[email-masked]>, Ravish <[email-masked]>, Subhash Kumar <[email-masked]>, Ashish Niyoliya <[email-masked]>, [email-masked], Samir Kumar <[email-masked]>
Cc: akhil <[email-masked]>, subir <[email-masked]>
Date: Wed, 17 Apr 2013 19:32:05 +0530 (IST)

Hello, 

If any prospective Wholesale customer, please check if they have created an account or not yet, 

If they have created an account - check their Role in BO, if it says Retails collect relevant details for escalation. 

If they haven't yet created an account, tell them to create a new account and select Trade for Role option. 

Please refer to below update: 

1. They apply for access if they select retail. Straight in. if they select trade: 

2. They receive this email: 

Thank you for registering at !site. We hope you enjoy our range of fairtrade clothing. 

If you have applied for Trade Access your application for an account is currently pending approval. We shall be in contact soon for a chat or by email. 

Once it has been approved, you will receive another e-mail containing information about how to log in, set your password, and other details. 

3. Shallon emails/rings the customer to check who they are/where they are is suitable to view trade prices. 

4. If suitable shallon grants permission and allows access And the customer gets this email: 

with regards, 
Ganin 

----- Original Message ----- 
From: "krishna tiwari" <[email-masked]> 
To: "akhil" <[email-masked]> 
Cc: "E ganin" <[email-masked]> 
Sent: Wednesday, April 17, 2013 7:08:18 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Nomads chat(Wholesale) 

Hi Sir, 

Please check below chat as customer is interested in wholesale. 

Name - Margaret Minhinnick 
Email id:- [email-masked] 
Company name - SUSSED 

6:23:32 PM [Kate] Hello, my name is Kate. Welcome to live chat support from Nomads Clothing. 

6:23:46 PM [Kate] How may I help you today? 

6:24:35 PM [Visitor] Hello! We are interested in some of the stock you have 

6:25:22 PM [Kate] OK. 

6:25:43 PM [Kate] Are you interested in wholesale of our products? 

6:26:21 PM [Visitor] We are a community co-operative called SUSSED and stock eco friendly, fairtrade and local produce. Yes we are interested in wholesale 

6:27:41 PM [Kate] That's really nice to hear this. 

6:28:08 PM [Visitor] Thanks :) How much do you need to spend for wholesale? 

6:28:24 PM [Kate] If you would please give me your name, email, company name & type and phone number I will get one of the Nomads team to get in touch. Alternately you can email [email-masked] and we will check your details and register you for access. 

6:28:28 PM [Visitor] ol! 

6:29:26 PM [Kate] Our minimum order for trade is £500 ex VAT for the first order in each season (Spring/Summer and Autumn/Winter). After that there is no minimum. 

6:30:37 PM [Visitor] Ok Name - Margaret Minhinnick 

6:31:03 PM [Visitor] [email-masked] 

6:31:18 PM [Visitor] Company name - SUSSED 

6:32:43 PM [Kate] Thank you so much for the details. 

6:32:50 PM [Kate] However phone number is missing. 

Thanks & Regards 
Krishna