Subject: Re: LTK1212106208942X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Mon, 15 Apr 2013 03:57:27 +0530 (IST)

Moreover, the fuel surcharge to UK is 18% as comparison to 11$ in US. 

You need to be more investigative. 

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----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Parag Chaturvedi" <[email-masked]> 
Cc: "Subir Bikas Chakma" <[email-masked]> 
Sent: Monday, April 15, 2013 3:50:46 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK1212106208942X 

Your incomplete response has resulted the customer to email CEO. 

Customer asked why there is so much difference in shipping from US vs. UK to Qatar. 
You just gave customer reason exchange rate. 

Why did you not mention the minimum charge for 1st Half Kg and that we use only Express shipping from UK? 

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