Subject: LTK1212106734628X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, Subhash Kumar <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Mon, 15 Apr 2013 03:06:53 +0530 (IST)

LTK1212106734628X 

Why you have escalated this to EN-L2 w/o any notes? 
What is that you can't comprehend from customer's email? 

Subhash: Why such tickets are not reviewed by you before being escalated? 

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