Subject: IBD
From: M ramananda <[email-masked]>
To: Sahir Nomaan <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, E ganin <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 8 Apr 2013 16:16:42 +0530 (IST)

Hi Sahir, 

Ticket ID- LTK5270113039584X - All incorrect response g iven , member never rece ive bounce back message , unnecessary chat escalat ion as well. You should have s t ick to bucket 1 CR , She need to update her General Profile Survey to start receiving the pai d emails. 

Ticket ID - LTK5270113030797X- Not a good chat. Member keep saying it s feature l isting survey , you sho uld have k nown he is actually talking about Peanut Lab Survey and credit the member accordingly. This chat lasted for 30 minutes with no help at all. 

Ticket ID- LTK5270113074553X - Disco ver I t Card is listed under Special Requirement of Cash Offer, we need t o use this C R to make sure the member is approved of the ca rd first before cred iting the member. 

Tha nks & Reg ards, 
MRSingh