Subject: BLX: Zero Duty/taxes to India
From: Akhil P Walia <[email-masked]>
To: Subir Chakma <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Karla Cabarse <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, vikas Adhikari <[email-masked]>, Subhash Kumar <[email-masked]>, tushar <[email-masked]>
Date: Fri, 29 Mar 2013 07:38:26 +0530 (IST)

LTK1212106126817X 

Refer the above ticket. For certain products to India where duty/tax in TCC is shown as Zero. This does not mean customer may not be asked to pay duty/tax at the time of delivery by DHL. Borderlinx is working on correct duty/taxes rates and will update TCC accordingly. But customer's should not be told from India that everything is prepaid IF the TCC shows ZERO. We don't want customers to come back to us asking that we should pay duty/taxes. See an example email in tic above to Indian customer who imported Nexus 4. 

Regards , 
a ✌ h ! L