Subject: SendEarnings Cash Shopping Manual Credits
From: M ramananda <[email-masked]>
To: Ashish Niyoliya <[email-masked]>, Romesh Singh <[email-masked]>, Ankit Abrol <[email-masked]>, "G. Krishna Chandra" <[email-masked]>, Khargeswar Solowan <[email-masked]>, "Prashant K. Sharma" <[email-masked]>, Abhinav Seth <[email-masked]>, Ankit Bhardwaj <[email-masked]>, "Jasmeet S. Rai" <[email-masked]>, Binod Joshi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, E ganin <[email-masked]>, Sahir Nomaan <[email-masked]>
Date: Thu, 21 Mar 2013 21:22:43 +0530 (IST)

Hi Team, 

See the below note from Andrew, make sure you all follow the procedure. 

We have recently discovered a problem that will prevent you from properly entering Cash Shopping Manual credits for SendEarnings. This problem does not affect normal crediting, it just prevents you from entering manual credits that Members chat with us about. This problem is only in SendEarnings, and is not happening in InboxDollars. 
If a SendEarnings Member asks you for a Cash Shopping credit, please handle the ticket normally. Once you are finished, instead of entering the manual credit, please escalate . 
This problem has been reported and Sandy or I will let you know once it has been resolved. Thanks! 

Thanks & Regards, 
MR S ingh