Subject: Feedback
From: Sahir Nomaan <[email-masked]>
To: Khargeswar Solowan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Akhil P Walia <[email-masked]>, M ramananda <[email-masked]>, Subir Chakma <[email-masked]>
Date: Wed, 20 Mar 2013 15:42:33 +0530 (IST)

Khargeswar, 

I have Monitored your chat, 
Ticket No: LTK5270106062658X 

1- Khargeswar, you are not explaining to customer,customer gave you his problem very clearly but you gave him a 
canned response, and when customer does not understand you can't simply say "please read my above statement" 
you have to explain the customer aswell if you do that you will always have satisfied customer. 

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Thanks and Regards, 
Sahir Nomaan, 
Team Leader|L.S.M INDIA|CUSTOM LIST|