Subject: Feedback
From: Sahir Nomaan <[email-masked]>
To: Khargeswar Solowan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Akhil P Walia <[email-masked]>, M ramananda <[email-masked]>, Subir Chakma <[email-masked]>
Date: Wed, 20 Mar 2013 13:32:31 +0530 (IST)

Khargeswar, 

Ticket No: LTK5270106243830X 

Feedback- 

1- Delay in responding to customer, you replied after 11 Minutes......i understand that you are handling more than one process but please do not keep customer waiting for more than 11 minutes. 

[03:29:36] 	Kate: One moment please... 	
[03:29:38] 	Kate: One moment please... 	
[03:39:49] 	ma: ? 
[03:41:04] 	Kate: Was this survey mailed to you or did you use our daily Cash Survey link? 
Thanks and Regards, 
Sahir Nomaan, 
Team Leader|L.S.M INDIA|CUSTOM LIST|