Subject: Important step to follow up from now regarding calls
From: Subhash Kumar <[email-masked]>
To: Gelna Genusolango G <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Seraj Ahmad <[email-masked]>, Parag Chaturvedi <[email-masked]>, Ibrahim Usmani <[email-masked]>, vikas Adhikari <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>
Cc: Akhil P Walia <[email-masked]>, Jorge Kho <[email-masked]>, Subir Chakma <[email-masked]>
Date: Tue, 19 Mar 2013 14:40:41 +0530 (IST)

Hello Everyone, 

This is really important for all of us that if we had to call customer or DHL for any reason please make sure we link the called one ticket to the main ticket, we know there is a maximum limit of linking 5 tickets so if it reached to maximum please make sure you put up note mentioning Ticket ID and the outcome under the main ticket so that we have atleast the ticket number and updated progress on the case. 

If anyone has any query o n this , plea se contact me . 

regards, 
Subhash