Subject: Re: LTK1212104754120X
From: Saurabh Dadu <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Tue, 19 Mar 2013 13:04:15 +0530 (IST)

Call this reema woman today
----- Original Message -----
From: "Ibrahim Usmani" <[email-masked]>
To: "Saurabh Dadu" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>, "Akhil P Walia" <[email-masked]>
Sent: Monday, March 18, 2013 9:43:37 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: LTK1212104754120X

Dear Sir,

I have send the mail to the customer.

I spoke to DHL Saudi Arabia on +96638827777 and spoke to Mr.Raid who said that Ms. Reema (Extn. 3623)(8 am to 4:30 pm, saudi time)is looking on this case and would contact the customs and would let us know by email or by phone to us what is required from the customer.
Request ID. 204032851

Regards,

Ibrahim

----- Original Message -----
From: "Saurabh Dadu" <[email-masked]>
To: "Ibrahim Usmani" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>, "Akhil P Walia" <[email-masked]>
Sent: Monday, March 18, 2013 9:12:04 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: LTK1212104754120X

Ibrahim,

Please send an email to this customer in Arabic asking him

1. Did he ask DHL to transfer his shipment to AACC freight forwarder or Mr. Abdul Mohsen
2. Did he ask DHL to transfer the shipment to the airport
3. Has he been in contact with Abdul Mohsen

At the same time please:

Please call up DHL customer service in the local country, and ask them what is going on. Tell them to give you the status in detail.

Please do this right away.

Saurabh