Subject: Fwd: BLX: Duty/Tax paid to DHL
From: "Surya Prakash. Tiwari" <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Tue, 19 Mar 2013 12:18:23 +0530 (IST)

Regards 
Surya 

----- Forwarded Message -----
From: "Akhil P Walia" <[email-masked]>
To: "Parag Chaturvedi" <[email-masked]>, "vikas Adhikari" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, "Karla Cabarse" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Ankit Bhardwaj" <[email-masked]>, "Prayas Kumar" <[email-masked]>
Cc: "Subir Chakma" <[email-masked]>, "Jorge Kho" <[email-masked]>, "Abegail Ortega" <[email-masked]>
Sent: Friday, 22 February, 2013 03:07:29 GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: BLX: Duty/Tax paid to DHL

Hi All, 

This is just a reminder that whenever customer sends us payment receipt for Duty/Tax paid to DHL for refund, we must log it in the editgrid tracker under "DutyTax Refund' sheet. 

This is required as per Katerina. 

Example: 
LTK1212104229374X 

The above ticket includes DHL invoices for a customer in India that had to pay extra charges. 

I need to ensure that this case is included in the shared excel with all other cases. 

Can you please also provide me with an updated copy of the report? 

Many thanks, 

Katerina Mousia 

Customer Service Manager 

-- 
Regards , 
a kh ! L