Subject: BLX: LTK1212105292971X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Seraj Ahmad <[email-masked]>, Ibrahim Usmani <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Tue, 19 Mar 2013 05:11:35 +0530 (IST)

This ticket came in queue on March 14th. 

And it was escalated to supervisor on 18th. 

During this time due to ignorance of this ticket, shipment is returned to origin. 

I am sure everyone has come across this ticket but no one took it. 

This clearly proves you people are still cherry picking easy tickets from LP. 

We have Subhash in noon, Subir in morning and myself at Night. 

If you Don't understand an issue, just ask. 

		

Time Stamp 	

Type 	

Details 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Tuesday, March 19, 2013 4:36 AM 	

Taken 	

Ticket was taken by 'Akhil Walia'. Skill: BX-EN-L2. 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Monday, March 18, 2013 10:20 PM 	

Reassigned 	

Ticket was reassigned to the skill BX-EN-L2.. Status: Not Started 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Monday, March 18, 2013 10:20 PM 	

Reassigned 	

Ticket was reassigned from skill 'BX-EN-L1' by Parag.. From status: Not Started. New skill: BX-EN-L2 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Monday, March 18, 2013 2:48 PM 	

Taken 	

Ticket was taken by 'Parag'. Skill: BX-EN-L1. 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Thursday, March 14, 2013 7:17 PM 	

Auto Acknowledge 	

Acknowledgement sent. 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Thursday, March 14, 2013 7:17 PM 	

Escalated 	

Ticket was escalated. 

http://server.iad.liveperson.net/hcp/ticket/img/th_event.gif	

Thursday, March 14, 2013 7:17 PM 	

Created 	

Ticket created.. Skill BX-EN-L1 

http://server.iad.liveperson.net/hcp/ticket/img/newmessage.gif	

Thursday, March 14, 2013 7:17 PM 	

Incoming Message 	

New incoming message from 'AJ Runyan'. 

Kind regards, 

Akhil P Walia 

Live Salesman 

-- 
Regards , 
a kh ! L