Subject: Re: OWA tickets
From: Akhil P Walia <[email-masked]>
To: Surya Jain <[email-masked]>, Subhash Kumar <[email-masked]>, vikas Adhikari <[email-masked]>, Parag Chaturvedi <[email-masked]>, Seraj Ahmad <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Tue, 19 Mar 2013 00:24:49 +0530 (IST)

We now have confirmation to make use of OWA-EN-L2 skill queue. 
So after reply any ticket we are unable to respond further, add proper notes and escalate to OWA-EN-L2 with status 'pending internal' 

-- 
Regards , 
a kh ! L 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Surya Jain" <[email-masked]>, "Subhash Kumar" <[email-masked]>, "vikas Adhikari" <[email-masked]>, "Parag Chaturvedi" <[email-masked]>, "Seraj Ahmad" <[email-masked]> 
Cc: "Subir Bikas Chakma" <[email-masked]> 
Sent: Friday, March 15, 2013 3:31:42 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: OWA tickets 

There are again tickets pending in OWA-EN-L1 queue. 

How many times I need to remind you to work on OWA tickets. 

-- 
Regards , 
a kh ! L