Subject: LTK1212104754120X
From: Saurabh Dadu <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Mon, 18 Mar 2013 21:12:04 +0530 (IST)

Ibrahim,

Please send an email to this customer in Arabic asking him

1. Did he ask DHL to transfer his shipment to AACC freight forwarder or Mr. Abdul Mohsen
2. Did he ask DHL to transfer the shipment to the airport
3. Has he been in contact with Abdul Mohsen

At the same time please:

Please call up DHL customer service in the local country, and ask them what is going on. Tell them to give you the status in detail.

Please do this right away.

Saurabh