Subject: Please use your common sense
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, Jorge Kho <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, vikas Adhikari <[email-masked]>, Parag Chaturvedi <[email-masked]>, Akhil P Walia <[email-masked]>, Subhash Kumar <[email-masked]>, Subir Chakma <[email-masked]>, "Surya Prakash. Tiwari" <
Date: Mon, 18 Mar 2013 18:37:22 +0530 (IST)

1. Please dont send customers to our competitors 
2. Please don't say thank you to them when they go to competitors. 
3. Please try to retain the customer. If they EVER Say they will not use our service - Immidiately transfer them to the supervisor. EVERY SUPERVISOR MUST SPEAK WITH SUCH CUSTOMERS. NO EXCEPTIONS. 

If supervisor is not in shift, the next supervisor should call up the customer immediately . 

Sarah: I will ship to australia 
	
Sarah: and will be using other company in future 
	
Sarah: thank you 
	
Seraj: You're welcome! 
	
Seraj: Is there anything else I may assist you with today? 
	
Sarah: really dont hink so