Subject: LTK1212104540330X
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Mon, 18 Mar 2013 01:37:49 +0530 (IST)

LTK1212104540330X - Not confident to what to reply to the customer has he is already irate 

Above are your notes. 

Did you even once checked the email and attachment? Customer arranged for a prepaid label instead of pickup. 
All you had to do is process the return which I have done now. 

-- 
Regards , 
a kh ! L