Subject: Re: tickets to EN2
From: Subir Chakma <[email-masked]>
To: Akhil P Walia <[email-masked]>
Date: Sat, 16 Mar 2013 17:06:44 +0530 (IST)

Personally discussed with him as well. 

Rgds Subir 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Parag Chaturvedi" <[email-masked]> 
Cc: "Subir Bikas Chakma" <[email-masked]> 
Sent: Saturday, March 16, 2013 4:52:22 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: tickets to EN2 

When you transfer a ticket to L2. Also, followup on it to see what responses we have sent to customer for your future reference. 
Don't just transfer any ticket with a random note. You can learn this process only if you have zeal to know how to resolve an issue. 

-- 
Regards , 
a kh ! L