Subject: Re: Require an Agent in Early Shift
From: "E. Ganin" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, Sahir Nomaan <[email-masked]>, Akhil P Walia <[email-masked]>
Date: Fri, 15 Mar 2013 17:37:00 +0530 (IST)

Starting 19th March, Anuj shift has been moved to Morning . 

and Prashant will replaced him in Night shift. 

with regards, 
Ganin 

----- Original Message ----- 
From: "Deeksha Dadu" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Subir Bikas Chakma" <[email-masked]>, "Sahir Nomaan" <[email-masked]>, "E. Ganin" <[email-masked]> 
Sent: Thursday, March 14, 2013 2:17:04 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Require an Agent in Early Shift 

if the changes are not feasible within this week, please do it from next week but i do not want half day shifts because of abrupt changes in the roster. 

regards, 
deeksha 
----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Sahir Nomaan" <[email-masked]>, "E. Ganin" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Subir Bikas Chakma" <[email-masked]> 
Sent: Thursday, March 14, 2013 2:19:28 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Require an Agent in Early Shift 

Hi 

I think we should be able to move Anuj in morning in next roster by swapping him with Prashant. 
Because we would require a replacement for Anuj at night. He does GE and Inbox. 

Ganin : 
1. Please move Anuj in day next week as requested by Sahir. But see we get Prashant in night. 
2. What is the status of Prashant's GE training. His training was supposed to be done on 22nd Feb? 

-- 
Regards , 
a kh ! L 

----- Original Message ----- 
From: "Sahir Nomaan" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]> 
Sent: Wednesday, March 13, 2013 11:00:06 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Require an Agent in Early Shift 

Hi Akhil, 

There is an Agent called Anuj (Arthur), he is in night shift, i have been constantly monitoring his chats and feels that he is in dire need of Feedback and requires constant watch and monitoring to improve in terms of Process Knowledge and Quality so i wanted him to do early shift may be Morning or Noon Shift-either of them but i need to spend some time with him so please arrange him in the morning shift (Preferably) or Noon shift. 

Thanks and Regards, 
Sahir Nomaan, 
Team Leader|L.S.M INDIA|CUSTOM LIST|