Subject: BLX: Editgrid online tracker
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Seraj Ahmad <[email-masked]>, Ibrahim Usmani <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Fri, 15 Mar 2013 00:19:28 +0530 (IST)

Hi All, 

As you know we have various sheets on Editgrid to track issues. 

However, it appears that there are lot of double entries in following sheets: 

    • Citi-SG 
    • ROW 

Please make sure before creating a new entry to search if case already exists or not. There is no point adding double/triple entries in tracker. 

Secondly, it is important that following sheets are updated very regularly. Katerina checks these herself. 

    • DutyTax Refund - Meant for cases where customer had to pay Duty/Tax locally to DHL. ( VERY IMPORTANT) 
    • LCK Missing- Items delivered to Lockbourne and yet to be updated in suite. 
    • DHL Claim Log - Maintained by Subhash to track DHL & Safetylinx claim issues. 

I cannot reiterate the important of maintaining tracker and following-up on them . 

PS: Do not mess-up with the format and columns of data that already exists. 

-- 
Regards , 
a kh ! L