Subject: LTK1212104775185X - Procedure not followed
From: Subir Chakma <[email-masked]>
To: Shelly Chauhan <[email-masked]>, Reshma Singh <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Arlene A. Putot" <[email-masked]>, Karla Cabarse <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, vikas Adhikari <[email-masked]>, Subir Chakma <
Cc: Jorge Kho <[email-masked]>
Date: Sun, 3 Mar 2013 10:00:01 +0530 (IST)

Hello, 

Why everyone played with this ticket? 

Is it soo difficult that none could handle it? And what is the reason for just putting it back to queue, or transferring here and there? 

If you can NOT manage a ticket JUST escalate to Level 2. But yes with good enough. Joelma correctly transferred it to correct skill, but note is missing. 

Rgds Subir