Subject: Email Notification on shipment update
From: Subir Chakma <[email-masked]>
To: Shelly Chauhan <[email-masked]>, Reshma Singh <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Arlene A. Putot" <[email-masked]>, Karla Cabarse <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Abegail Ortega <[email-masked]>, Nyle Remo <[email-masked]>, Jorge Kho <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, vikas Adhikari <[email-masked]>, Subir Chakma <
Date: Sat, 2 Mar 2013 12:27:36 +0530 (IST)

Hello Team, 

The below update was sent to all few days back. 
The latest update on the matter is that it should be fixed by next week. IT is aware of the problem and they are working on a system to fix it. 

Til then do NOT escalate such notification issues to customer. Customers are NOT getting notifications now. Once it is fixed in another week, the problem will be resolved and all will get notifications if a shipment is update d to your account. 

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Dear All, 

Please be advised that customers do not receive the email notifications when a shipment is updated into their Borderlinx account. 

IT is informed and the error will be fixed next week. I will email you to confirm once it is fixed. 

Apologies to our customers. 

Regards, 

Katerina Mousia 

Customer Service Manager 

Rgds Subir