Subject: LTK1212104236277X
From: Akhil P Walia <[email-masked]>
To: "Juniel P. Tumiampos" <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Thu, 28 Feb 2013 05:06:28 +0530 (IST)

Juniel: can you please read the ticket history before responding the customer? 
The customer's shipment has already been disposed and you are offering him 3 options on how to deal PG shipment. 

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Regards , 
a kh ! L