Subject: BLX: Batteries Return
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Prayas Kumar <[email-masked]>, Seraj Ahmad <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Thu, 28 Feb 2013 02:56:06 +0530 (IST)

Hi All, 

We have come across two cases where US hub has denied to process the return request for shipment as it contained BATTERY. 

Therefore, until further notice if you see a shipment that has a battery and customer wants to return it. DO CHECK with HUB before confirming that we can return Battery. In most cases customer will be asked to arrange a UPS pickup. 

The above exception is known only for Battery Return shipments. 

Katerina will advise further. 

-- 
Regards , 
a kh ! L