Subject: BLX: Diff in Refund
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Prayas Kumar <[email-masked]>, Seraj Ahmad <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Wed, 27 Feb 2013 23:39:23 +0530 (IST)

Dear All, 

Refund for DHL Claims settled for loss and damage is different from the refunds for duty/taxes paid by customer. 
So don't get confused. 

Claims sheet and Duty/Tax refund sheet are separate http://www.editgrid.com/watchindia.tv/common/Boderlinx_Risk_Tracking-2012 

Please be reminded every time there is a case where Borderlinx has to refund for the duty/taxes paid by customer locally to DHL. 
These instances must be recorded in the online tracker. 

-- 
Regards , 
a kh ! L