Subject: Parables: Roku Setup
From: Akhil P Walia <[email-masked]>
To: Ankit Abrol <[email-masked]>, "Amar Kumar. Chaudhary" <[email-masked]>, Krishna Tiwari <[email-masked]>, "M. ramananda Singh" <[email-masked]>, romesh singh <[email-masked]>, Samir Kumar <[email-masked]>, Ashish Niyoliya <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, "E. Ganin Singh" <[email-masked]>
Date: Wed, 27 Feb 2013 04:05:16 +0530 (IST)

Hi All, 

There are too many customers calling client's phone number for Roku and client wants live chat to assist those customers. 

We should not be escalating any Roku issues. If customer is not able to setup Roku using the steps given below. 
He should contact Roku Customer Support. 

P lease make sure you all aware aware of the devices supported by Parables. 
You may check the details at this page: http://parables.tv/ways-to-watch 

2. Among all the supported devices. Roku is most important. 
http://parables.tv/watch-roku 

Presently, Parables TV is available only as a private channel on Roku. This means that you cannot add this channel through Roku 'Channel Store'. 
You can only add it using the following steps outlined below. 

    1. You need to have a valid Parables Subscription to watch on Roku. 
    2. Go to Parables TV channel here: https://owner.roku.com/add/parablestvnetwork and sign into your Roku account. 
    3. Add channel. 
    4. Go to your Roku and refresh your Channel Store. 
    5. Roku Channels typically will show up on your Roku player within 24 hours. To access your new Roku channel now, you can refresh your channel lineup by entering and exiting the Roku Channel Store on your Roku player . 

If you do not have a Roku account, https://owner.roku.com/Account/Create 

If you do not have Roku, purchase online here: http://shop.roku.com, or at one of your local retailers. 

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Regards , 
a kh ! L 

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