Subject: LTK1212103280579X
From: Akhil P Walia <[email-masked]>
To: Surya Jain <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>, vikas Adhikari <[email-masked]>, Parag Chaturvedi <[email-masked]>, Subhash Kumar <[email-masked]>
Date: Tue, 26 Feb 2013 07:54:54 +0530 (IST)

LTK1212103280579X why was this ticket not added to DHL Refund tracker on editgrid? 
You escalated this directly to Mel on Wednesday, February 6, 2013 4:14 PM 

DHL Duty/Tax refund cases first go thorough Katerina and then to mel. 

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Regards , 
a kh ! L