Subject: BLX: DHL followup cases
From: Akhil P Walia <[email-masked]>
To: Parag Chaturvedi <[email-masked]>, vikas Adhikari <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Subhash Kumar <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, "Juniel P. Tumiampos" <[email-masked]>, Karla Cabarse <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Ankit Bhardwaj <[email-masked]>, Prayas Kumar <[email-masked]>, "Bomendra N. Paswan" <[email-masked]>, Seraj Ahmad <[email-masked]>
Cc: Subir Chakma <[email-masked]>, Jorge Kho <[email-masked]>, Abegail Ortega <[email-masked]>
Date: Mon, 25 Feb 2013 07:34:06 +0530 (IST)

While clearing backlog, I noticed there are mainly cases remaining for DHL followup which no one has taken ownership. 
Every 2nd agent checks the ticket, and adds note to call during buss hours. 
Please take a headset and call DHL. Borderlinx is a customer of DHL. Don't delay issues which can be wrapped up over phone. 
Also,if your calling DHL, please link your calling ticket. 

-- 
Regards , 
a kh ! L