Subject: Nomads Update- Shipping cost for trade customers
From: Akhil P Walia <[email-masked]>
To: Ashok katoch <[email-masked]>, Krishna Tiwari <[email-masked]>, Samir Kumar <[email-masked]>, Vikas Adhikari <[email-masked]>, Subir Bikas Chakma <[email-masked]>, "E. Ganin Singh" <[email-masked]>, Tushar Raina <[email-masked]>, Ashish Niyoliya <[email-masked]>, Subhash Kumar <[email-masked]>, venkat <[email-masked]>, Surya Jain <[email-masked]>
Date: Mon, 25 Feb 2013 03:44:58 +0530 (IST)

Hi All, 

As you know there are two type of customers on Nomads: Retail customers and Trade customers. 
Retail customers are normal customers who buy small quantity. 
Trade customers are basically wholesale customers who have a trade account already with Nomads. 

So if a Trade customer wants to know the shipping cost. It would be different from the retail customers and not shown online. 

Update added to the canned script. Please find attached revised script with below updates. 

Also, updated in KB at http://cherryinternal.com/support 

Q39 	

What happens if my package doesn’t arrive? 	

A39-1 	

If your order doesn’t arrive within the stated time, please get in touch to let us know. 

	

A39-2 	

Depending where you are, we will generally resend the order if it is more than 5 days late in the UK, 12 days late across the EU and 20 days late for the rest of the world. 

Q40 	

Any question from a potential supplier looking for work, or similar. 	

A40 	

Thank you for your query. Nomads Clothing currently does not have any requirements for new suppliers. However, you are welcome to email [email-masked] with information about your company. 

Q41 	

Trade customer order shipping costs 	

A41-1 	

As a trade customer, please first place your order and then we will be in touch with you to advise the shipping costs. 

	

A41-2 	

Shipping costs vary according to the quantity of items ordered and the country of destination. 

-- 
Regards , 
a kh ! L