Subject: Training Tickets - 2/20/2013
From: M ramananda <[email-masked]>
To: Anuj Kumar <[email-masked]>
Cc: Subir Bikas Chakma <[email-masked]>
Date: Sat, 23 Feb 2013 17:51:31 +0530 (IST)

Hello Anuj, 

Can you please check the feedback and understand the procedure. 

If the member think he has 2 account, always ask for alternate email address so you can search and locate his other account or alternately, you can ask for his/her full name and search on the backend. 

Hope this help. 

If you've any doubt, please feel free to forward the ticket ID to me, so I can check it for you on my shift timing. 

LTK527095775996X – Arthur – It is physically impossible to create two InboxDollars accounts using the same email address. It cannot be done. So, if a Member has two InboxDollars accounts, they are NOT under the same email address, even if the Member thinks so. If a Member has two accounts, you need to find out all of his email addresses so we can find the correct account. 

Thanks & Regards, 
M. Ramananda Singh