Subject: Fwd: English Language Test - Manisha Gupta
From: Aishwarya Jaiswal <[email-masked]>
To: "Subir Chakma" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>
Date: Fri, 20 Jan 2023 02:19:10 -0700 (MST)

Hello Subir, 

Please acknowledge 

Thanks 
Regards 
Aishwarya 

From: "Aishwarya Jaiswal" <[email-masked]> 
To: "Deeksha Dadu" <[email-masked]> 
Sent: Thursday, January 19, 2023 2:37:16 PM 
Subject: Re: English Language Test - Manisha Gupta 

Noida -11,immediate joiner,sound ok,did internship programmes ,salary-18k,expecting - as per company orms,shared assessment test 

From: "Deeksha Dadu" <[email-masked]> 
To: "Aishwarya Jaiswal" <[email-masked]> 
Sent: Wednesday, January 18, 2023 7:27:01 PM 
Subject: Fw: English Language Test - Manisha Gupta 

interview 

From: Manisha Gupta <[email-masked]> 
Sent: Wednesday, January 18, 2023 12:56 PM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Manisha Gupta 

	
	
			Foreign Language Screening Test 
		
	Name 	Manisha Gupta / (91) 7303609621 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 

We hope you are doing well. 

We apologise for the inconveniences caused to you. We would also like to draw your attention to the fact that your address while placing the order has been found wrong. The product was shipped by us and handed over to courier company same day when the order was placed. 

The courier tried to deliver the order at your mentioned address but your address as per the courier was wrong. For the product to get delivered to your current or available address, kindly reply to this mail with your correct available address. We would make sure to process the delivery of your product as soon as we get your mail. 
We sincerely regret the inconvenience caused by the delay. 
Thankyou for shopping with us. 
Have a great day. 

Babyshop.com 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Dear customer, 

Hope you are doing well. 

Firstly, we would like to thank you for shopping with us and secondly we apologise for the inconveniences caused to you. 

Kindly reply to this mail with your invoice number and model number. We would try the best from our end to provide you with our company&#039;s after sale service. We are initiating a service request on your behalf as soon as we get your reply. 

Inconveniences deeply regretted. 
Thankyou for shopping with us. 
Have a great day. 

Team Homebox