Subject: Fwd: English Language Test - Hardik Kaushik
From: Aishwarya Jaiswal <[email-masked]>
To: [email-masked]
Date: Mon, 7 Nov 2022 04:52:00 -0700 (MST)

interview 

From: Hardik Kaushik <[email-masked]> 
Sent: Monday, November 7, 2022 10:40 AM 
To: Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Aishwarya Jaiswal <[email-masked]>; [email-masked] <[email-masked]> 
Subject: English Language Test - Hardik Kaushik 

	
	
			Foreign Language Screening Test 
		
	Name 	Hardik Kaushik / (91) 9599679814 / [email-masked] 
	Whats your first language 	English 
	Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Hi, 
This is Hardik Kaushik from babyshop.com 

We received your query and we apologise for inconvenience. But our delivery executive is unable to locate your mentioned address and he tried to call you regarding same. 

So please update your address in link mentioned below 

Thank you 
Regards 
	Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. 	Hi Abdul 

We apologise for the inconvenience. 
We have received your request for return of the product but unfortunately we are currently out of stock. 
So we have processed the return. 
After 24 hrs of return the full amount will be refunded back to you. 

Thank you 
Regards